Sales Manager (Hanoi based)

  • General
  • Vietnam - Hanoi

Our Client is a Global Logistics company, looking for Sales Manager based in Hanoi. (The vacancy is open for local Vietnamese)


Report to Branch Head of Sales, dotted line to Branch Manager


- Acquire new customers through individual prospecting actions
- Create loyalty and optimize the existing portfolio
- Promote the new commercial offers
- Answer to tenders in collaboration with the HFO/ Branch Manager and the procurement team
- Advise customers on the transport offers according to their needs and offer the most adapted solution

- Transmit to the operational services the relevant business records specifying the arrangements with customers and specific operational procedures
- Generate sales leads information to the group network oversea
- Transmit to the financial services the information required by the account opening procedures

- Customer Sales Support team organization
- Customer satisfaction evaluation (survey, customer complains)
- Customer relationship building with key clients and proper instruction to CS team

- Establish the annual budget exercise in consultation with HFO and Branch Manager
- Drafting commercial contracts according to the regulations, if necessary in cooperation with the Legal Service
- Estimate the risks / losses from litigation in conjunction with the Financial & Legal Services
- Collect debts under the legislation
- Follow with the management the profitability of customer accounts
- Monitor the creditworthiness of customers/ prospects in relation to financial services

- Establish the business actions plan
- In internal meetings, monthly meeting with HMO, HFO and Branch Manager. Participation to monthly management meeting
- Analyze individual performance with the hierarchy
- Maintain Sales KPI’s at branch level
- Ensure ISO compliance of Sales activities
- In charge of specific communication tasks (sponsoring, events…) and participate in business promotion operations


• 5 years of sales experience in freight forwarding
• University graduate, major in Foreign Trade, Marketing or Business Administration is preferable
• Good computer skills and analytics skills
• Well organized/ Team player
• Be able to work independently
• Fluent English


• Bonus and allowance up to 16th month salary
• Health and Personal Insurance package
• Overseas company trip
• Overseas Training opportunities


If you are interested in and qualified for this position, kindly send your profile/CV in English directly to Suitable candidates will be contacted upon application.

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Thank you.