BD Manager (Shanghai)

  • General
  • P.R. China - Shanghai

Our client is an international health insurance provider with worldwide offices. For this client, Talent Fishers is looking for a Business Development Director to accompany the growth of the company in China.
Location: Shanghai, P.R. China

Scope:
To assist the development of an intermediary distribution network and achievement of sales targets for individual business throughout the China region. Work collaboratively with Operational teams to ensure that customers are fully supported and receive a peerless service experience.

Reporting to: General Manager Business Development (China)

Job description

As a Business Development Manager, your role will be to:
Business Development:
Introduce, promote and market the company’s individual products to intermediaries such as brokers and independent financial advisers.
Act as a link between the company and brokers. Provide support to all China brokers, such as answering queries, providing product details etc.
Attend all scheduled meetings to facilitate smooth operational procedures.
Develop, manage and retain broker client accounts.
Provide quotations in accordance with written procedures and processes, and in strict compliance with any relevant statutory and regulatory requirements.
Deliver presentation to the clients and represent the business at exhibitions, conferences and similar events.
Liaise with brokers and internal operations team to ensure queries are resolved in a timely manner.
Build up detailed knowledge of the company’s products and keep up-to-date awareness of competitor activity, products and pricing.
Assist in the delivery of any ad-hoc training that the brokers might require on our products.
Ensure that the company’s brand values, principles, and style are adopted and utilized for all external communication.
Customer service:
Ensure that any complaints or service failures are dealt with strictly in accordance with Complaints Procedures.
Acquire and maintain thorough understanding of Now Health International’s process, procedures and systems (OH+), and ensure that all system information is fully up-to-date.
Take personal responsibility to always actively treat customers fairly.
Adhere to best practice processes including delivery of all the agreed service standards.
Compliance and Security
Take responsibility for establishing and maintaining up-to-date personal awareness of all legislative, regulatory and Company-specific rules, policies and procedures related to performance of the role. Ensure consistent compliance with legal, regulatory and Company standards in line with underwriter requirements.
Pay particular attention to the Company’s Information and Data Security policies when accessing and using all Company systems which may provide access to sensitive information assets, and strive to maintain the highest possible standards of information protection at all times.
Take individual responsibility for accessing only the systems, records and
information required to perform the role. Treat all data contained within those systems in a manner consistent with the Company’s Information and Data Security policies, and in line with the confidentiality clauses provided within your employment contract.

Job requirements

Substantial sales experience within the medical insurance sector. IPMI experience is preferred but PMI will also be considered.
Solid broker channel management experience
Native spoken Mandarin plus excellent written and spoken English are essential.
A track record of successful sales performance
Strong communication skills in all forms including written, oral, email, telephone, and presentation.
Strong client management skills and ability to deliver on promises
Relevant professional qualifications are desirable.
A good general educational background; qualified to degree level or equivalent.
Fully conversant with Microsoft Office; experience of using industry specific technology and/or the ability to quickly grasp new systems following training.
Capable of working independently and taking individual ownership
Ability to take challenges and achieve sales target
Ability to plan, organise and prioritize
Ability to work within strict deadlines
Must be able to work well within a team
Must be able to work without supervision
Ability to present confidently in front of a large group.

Suitable candidates will be contacted within 30 days upon application.

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