- Sales & Business Development
- China - Beijing
Our client is a global insurance advisor present in over 10 countries around the world, with more than 20 years’ experience in employee benefits consulting, commercial risk management and individual insurance solutions.
The company culture is representative of a leading organization in their industry as they prioritize many of the key elements important to anyone looking to develop a long-term career. Personal development, equal opportunity and team orientated goals ensures you are working towards common goals that are inclusive and supportive in your daily life.
With expansion in Shanghai, Beijing and the Greater Bay Area there are many opportunities to grow with them.
Position: Account Manager
- Demonstrate strong skills in multitasking, negotiating, problem-solving and strategic thinking
- Demonstrate effective verbal and writing communication skills in Mandarin and English, and active listening skills
- Display empathy and emotional intelligence
- Pay attention to details
- Insurance background/experience is a plus but not necessary
Serve as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profits
Recommends changes in products, service, and policy by evaluating results and competitive developments
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Generate sales among client accounts, including upsetting and cross-selling and/or identify areas of improvement
Forecast and track key account metrics (e.g. quarterly claim performance and annual forecasts)
Prepare reports on account status
Collaborate with sales team to identify and grow opportunities
Assist with challenging client requests or issue escalations as needed
Service multiple clients concurrently, often meeting deadlines
Coordinate with staff members working on the same account to ensure consistent service
Making the client aware of other services and actions that may lead to greater profit
Keeping up on trends, changes, and competitor actions that might affect their client
Information and Application
If you are interested in and qualified for this position, please send the word version of your resume to Elena Massaro at firstname.lastname@example.org, mentioning “Account Manager” in the subject line. Or apply here www.talent-fishers.com.