Field Application Engineer

  • General
  • P.R. China - Suzhou

Our client is a leading smart card components design and manufacturing group.

For this client, Talent Fishers is searching for a Field Application Engineer to be based in Suzhou.

Job location: Suzhou, P.R. China

Scope: technically supports sales, marketing and development activities, for all customers located in China.

Reporting to: FAE Director

Job description

- Promote the company's products to the market through sound technical knowledge of customer and end-market applications and identification of new projects on customer's end

- Build technical solutions to meet customer needs and provide technical support to customers in the design and use of the company's products

- Understand the technical requests of our customers and recommend/ guide them towards the most optimized technical solution

- Provide immediate technical assistance to customers on their production lines, if necessary (with support from Customer Quality)

- Formulate solutions to technical questions of Customers

- Explain customers' technical constraints to internal stakeholders/ team members

- Provide and work with R&D and Process Engineering on any technical information potentially relevant for continuous improvement to operations

- Function as the main contact point for any technical exchange between customers and internal stakeholders

- Support the Product Marketing team in building future product features and specifications

Job Requirements

- Minimum Degree in an Engineering discipline

- Minimum 3 years of experience in a technical support or field application function in the electronics components sector

- Candidates have to be effectively bilingual in English and Mandarin

- Possess leadership skills with an entrepreneurial spirit

- A strategic thinker with the ability to work independently and demonstrate a high sense of responsibility

- Able to build and develop strong, long-term relationships with customers

- Excellent communication skills, credible and possess a customer-oriented mindset

- Excellent listening and analysis skills to identify customer needs

- Proactive, open-minded, motivated, organized and demonstrates a high degree of commitment and determination to achieve results

Suitable candidates will be contacted 30 days upon application.

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Thank you.